Terms and conditions

PRICES AND PAYMENT

Each item is listed with a price including VAT. In the shopping cart, you can see the total price including all fees, VAT, shipping and payment. Payment terms are indicated in the shopping cart depending on the selected payment method.

KLARNA'S terms and conditions of purchase

SHIPPING

Shipping conditions are specified in the shopping cart depending on the selected shipping method. SENDIFY is our main cooperation partner. We can also arrange shipping within the EU and also the USA, Norway. Please contact us.

RETURN POLICY

Your right of withdrawal (the withdrawal period) is valid for 14 days. Your message to us must clearly state that you regret it. The cooling-off period begins on the day you received the item or a substantial part of it. If the agreement concerns a custom-made item - or an item that has been given a clear personal touch, the cooling-off period begins on the day we provide information.

You do not have the right of withdrawal if: The service started during the cooling-off period with your consent, the price is dependent on the fluctuations of the financial market, for example a share, the goods due to their nature cannot be returned, the seal has been broken on sound or image recordings or computer programs. Sealing also refers to technical sealing.

When you have exercised your right of withdrawal: You are obliged to return the item in the same good condition as when you received it. You may not use it, but of course carefully examine it. If the product is damaged or lost due to your carelessness, you lose the right of cancellation. The customer pays the return shipping.

WARRANTIES AND SERVICE

*10 year WARRANTY applies to the burner's material, construction and function, subject to normal use and what the burner is intended for. Not nozzle, valve and surfforge treatment. Save original receipt.

RESPONSIBILITY

Gas forges and gas burners can be dangerous if you are not careful. Please note! Always hire a qualified gasinstaller. gascan be dangerous if you are not careful to install everything correctly. Ensure good ventilation. Check at regular intervals that connections and hose etc. are tight. You can do this with, for example, soapy water or with the AGA Propane Leak Finder. 

Amortization of liability: Forging equipment in Norr HB is released from all liability regarding damages that may occur during the use of gas forges and gas burners. The user agrees to hold Smidesuskurning i Norr HB completely free from liability, including the financial responsibility for damages incurred, regardless of whether the damages were caused by negligence. The user understands the risks of gas appliances. These include but are not limited to accident and personal injury or even death.

PRIVACY POLICY

When you plforge your order with us, you provide your contact details. In connection with your registration and order, you agree that we store and use your data in our business to fulfill the agreement with you. According to the Personal Data Act, you have the right to receive the information we have registered about you. If it is incorrect, incomplete or irrelevant, you can request that the information be corrected or removed. In that case, contact us via e-mail.